DO WE REQUIRE A DEPOSIT?

Yes! We require a $50 deposit, at time of booking, to reserve your date. This reservation deposit is also used as a security deposit. So as long as all rules were followed during your rental your deposit is returned to you within 48 hours after your event. If you must cancel your rental your deposit is not refunded, however we understand that life happens and will be happy to apply the deposit to a future event. The remaining balance due for your booking is invoiced and due 5 days prior to your event.

HOW FAR IN ADVANCE SHOULD I BOOK?

Ideally 2-3 months in advance, however, please take into consideration that we are THE ONLY business in our area that offers soft play as well as luxury solid colored bounce houses, so our calendar does fill up quickly especially during the busy season! We are always booking events so always reach out no matter how close or far away your event may be!

HOW DO I BOOK?

Use our booking request form to inquire about an upcoming event. We encourage messaging our Facebook or Instagram pages if you are needing the fastest response. Once you have booked with us you will be given a cell phone number that you can call or text for any additional booking needs. We will always be here to help!

WHERE CAN WE SET UP?

The unique thing about our soft play is that it can be set up both indoors and outdoors as well as being customized to fit your specific event space! Whether it be inside your living room or a large venue…we can utilize just about any space!

• When booking an outdoor set up, it is SO important that you have an indoor back up plan because of weather. We cannot set up outdoors if there is a 30% or more chance of rain. We have to protect our equipment as well as make sure our space is safe for everyone to enjoy.

• When booking an outdoor set up, please note we require the area to be flat and have a 100 foot or less electrical outlet when utilizing any of our bounce houses. We CANNOT set up on gravel, mud, mulch, or any unlevel surfaces.

• For exact measurement needs on rentals please reach out to us!

WHAT AREAS DO YOU SERVICE & DO YOU HAVE TRAVEL FEES?

We service a 2 hour radius of Elberton, GA. We are able to cover both Northeast Georgia as well as Upstate South Carolina. The first 20 miles of travel there and 20 miles of travel back are complimentary! After that we have a rate of $1 per a mile. Please reach out for an exact travel quote.

WHAT IS YOUR WEATHER POLICY?

We do our best to track the weather and keep in close contact if inclement weather arises. If inclement weather does occur, we can move inside if there is available space or we can reschedule. We do not have a rescheduling fee nor do we refund for weather related cancelations. Please note that we cannot set up outdoor events if there is a 30% or more chance of rain. We highly recommend always having a backup rain plan if your event is scheduled to be outdoors. If your event is outdoors in the spring & summer months, we highly recommend a shaded area or using our canopy tents to protect our soft play equipment from overheating while young children are playing.